Development project of shopping centre since the investment into project
to its operation with a quick recovery of investment.
Integrated system Facility/Property and Asset management of development projects of shopping centres. Management of complex chain of investment/construction and running shopping centres:
PROJECT CONSTRUCTION
automatic transformation of project documentation (CAD and text) into data structure system
definition of objects and their cost structure (maintenance, energy, services)
definition of rental units
setup of rent structure and its simulation (fixed, variable parts, deposit)
FILLING IN THE FINAL APPROVAL
CRM system for marketing of centre occupation (filling)
management and suggestions of all types of contracts needed at the level of their MS Word template
support in the process of self-approval and signing a contract
calculation of lease structure if needed (possible simulation)
ROUTINE OPERATIONS OF THE REAL ESTATE PROJECT
PROCESSES
FACILITY MANAGEMENTS
space and technology pasport with CAD actualisation of documentation
planned maintenance, revision, energy management with helpdesk
PROCESSES
PROPERTY MANAGEMENT
register and processing of rent agreement into complex structure of financial performance (rent, turnover rent, marketing expenses, energy, all types of services)
billing: re-invoicing, deposit, payments calendar, credit notes, debit notes)
dual-line billing (ownership, rental)
extensive reporting (hiding statement of real estate and contract, exports on area database,...)
option for setup the notification for critical levels of optional property parameters
PROCESSES
ASSET MANAGEMENT
management of areas with the CAD support with interconnection with invoiced objects or rental units
CRM system for marketing centre need (potential person who is interested, notes about communication and dealing with them, campaign management)
budgets, monitoring changes comparing to reality
acquisition parameters (NOI, Yield, DSCR, LTVR, ROE, the contract period,...)
creating letting status (tenancy schedule)
possible setup a notification if critical level of chosen asset parameters is reached
COMMUNICATION WITH TENANTS
web portal where every tenant has access to all documents and reports through their own account in automatic generated system
helpdesk for tenants
correspondence management (templates of all types of letters, statements,...)
automatic sending of emails and SMS
automatic web publication on customers portal
SYSTEM INTEGRATION
ERP: online interconnection with Navision, Helios and SAP (mainly for invoicing, finance processes and controlling)
DMS: MS Sharepoint, SAP DMS, Documentum
customers solution of integration into any other systems
THE MOST IMPORTANT DEVELOPERS REFERENCE
all J&T projects (Tower 115, River Park, Tatry, ...)
all shopping centres CPI Group CR a SR
Vienna Gate and other